Please contact us at
(877) 473-3618 or customerservice@grpfs.com
to explore the creative options available to you.

Customer Service

Frequently Asked Questions

Where do I mail my payments?
You may mail your payments to:
Payment Processing
GRP Financial Services Corp.
445 Hamilton Avenue
8th Floor
White Plains, New York 10601
Can I make my payments electronically?
Yes, Please contact our customer service department for additional information. They can be reached at (877) 473-3618.
How do I obtain a payoff quote?
Fax or mail your request to:
Payoff Request
GRP Financial Services Corp.
445 Hamilton Avenue
8th Floor
White Plains, New York 10601
FAX (914) 397-7590
Where can I fax or mail insurance information with respect to my mortgage loan?
GRP Financial Services Corp.
P.O. Box 5030
Troy, MI 48007
-or-
FAX (248) 269-5715
For additional information please contact: 1-800-474-0060
How do I obtain a release/satisfaction for my loan?
In order to obtain a release, discharge or satisfaction, submit a written request including name, contact information and loan number to: Satisfaction Request
GRP Financial Services Corp.
445 Hamilton Avenue
8th Floor
White Plains, New York 10601
What toll-free number can I use to contact customer service?
Please call: (877) 473-3618
Can GRP refinance my loan?
No. GRP does not originate mortgage loans.

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